Title: Seller Terms of Reference (TOR) for Natureshire B2B Marketplace

1. Introduction:

Welcome to Natureshire, a B2B marketplace connecting sellers and buyers in the realm of natural products. These Seller Terms of Reference (TOR) delineate the guidelines and responsibilities for sellers engaging in business activities on the Natureshire platform. The TOR aims to ensure transparency, efficiency, and ethical conduct in all transactions conducted through natureshire.com.

2. Objective:

The primary objective of these TOR is to establish a standardized framework for sellers to follow during their operations on the Natureshire platform. The TOR aims to: - Ensure compliance with legal and regulatory requirements governing B2B transactions. - Foster trust and integrity among sellers and buyers within the Natureshire community. - Facilitate seamless and efficient sales processes. - Promote fair and ethical business practices. - Enhance the overall user experience for sellers on the Natureshire platform.

3. Definitions:

- Seller: An individual or entity registered on natureshire.com for the purpose of selling natural products to buyers. - Buyer: An entity registered on natureshire.com for the purpose of purchasing natural products from sellers. - Admin: The intermediary entity responsible for managing the Natureshire platform, including adding taxes, shipping costs, and facilitating transactions between buyers and sellers. - B2B Marketplace: An online platform (natureshire.com) where businesses can buy and sell natural products. - TOR: Seller Terms of Reference governing seller conduct on the Natureshire platform.

4. Responsibilities of Sellers:

- Compliance: Sellers must comply with all applicable laws, regulations, and policies governing B2B transactions on the Natureshire platform. - Product Listings: Sellers are responsible for accurately listing their products on the Natureshire platform, including detailed descriptions, prices, and any relevant specifications. - Order Fulfillment: Sellers must fulfill orders promptly and accurately, ensuring that products are delivered to buyers in good condition and within the specified timeframe. - Communication: Sellers should maintain open and transparent communication with buyers regarding order status, shipping updates, and any other relevant information. - Product Quality: Sellers are responsible for ensuring the quality and authenticity of the products they sell on the Natureshire platform, adhering to any quality standards or specifications specified. - Customer Service: Sellers should provide responsive and helpful customer service to address any inquiries, concerns, or issues raised by buyers in a timely manner. - Feedback: Sellers are encouraged to solicit feedback from buyers and respond constructively to improve their products and services and enhance the overall marketplace experience.

5. Sales Process on Natureshire:

The sales process on Natureshire typically involves the following steps: - Product Listing: Sellers list their products on the Natureshire platform, providing detailed descriptions, prices, and other relevant information. - Order Placement: Buyers place orders for products listed by sellers through the Natureshire platform. - Order Processing: Sellers receive and process orders, including packaging, labeling, and preparing products for shipment. - Shipping and Delivery: Sellers arrange for the shipment of ordered products to buyers, ensuring timely and secure delivery. - Payment: Sellers receive payment for fulfilled orders through the Natureshire platform, minus any applicable taxes, fees, or commissions. - Feedback: Sellers and buyers provide feedback on their transaction experience, contributing to the reputation and credibility of sellers on the platform.

6. Code of Conduct:

Sellers on the Natureshire platform are expected to adhere to the following code of conduct: - Integrity: Conduct business with honesty, fairness, and transparency, maintaining the highest ethical standards in all dealings. - Accountability: Take responsibility for the quality and authenticity of products sold, ensuring compliance with all relevant regulations and standards. - Professionalism: Interact with buyers and other users of the platform in a professional and courteous manner, respecting their rights and privacy. - Compliance: Adhere to all terms and conditions specified by Natureshire, as well as relevant laws and regulations governing B2B transactions.

7. Compliance and Enforcement:

Non-compliance with these TOR may result in disciplinary action, including suspension or termination of the seller's account on the Natureshire platform. Natureshire reserves the right to take appropriate action against any seller found to have violated these TOR or engaged in fraudulent or unethical behavior.

8. Amendments and Review:

These TOR may be amended or updated by Natureshire as necessary to reflect changes in business practices, regulatory requirements, or platform policies. Any amendments will be communicated to sellers through the platform, and sellers are expected to review and adhere to the updated TOR.

9. Conclusion:

By adhering to these Seller Terms of Reference, sellers contribute to the integrity, trustworthiness, and success of the Natureshire B2B marketplace. We thank you for your commitment to ethical and responsible business practices on our platform. Signed: Natureshire Management Date: 2025-05-02 Business Name: Natureshire Website: natureshire.com